Contactless services are arguably the most popular methods by way. If you’re looking to improve customer experience and increase their retention and foot traffic, the self-service kiosk might give you a hand.
As there are many types of self-service kiosks, choosing the right self-service kiosk seems extremely significant. In this article, we will provide four directions and you could base on your business’s actual demand to choose the right self-service kiosk.
If you need to choose a self-service kiosk, appearance, screen size, machine size, function module layout, installation methods are the basic consideration factors, which directly relate to user experience. From the perspective of ergonomics and visual aesthetics, the large-screen self-service kiosk with exquisite appearance and adjustable bracket will clearly display more content, facilitate people of different heights flexible use, which is good to improve store image and enhance the goodwill of customers.
There is no doubt that complex operations will badly affect user operation experience. If customers cannot easily find the member login interface, payment choice, and return key, they will certainly leave and give up shopping. To avoid such problems, you can choose the self-service kiosk with high-quality configuration, a big screen, and multi-function to make the check-out process simpler and interesting.
It will be easier for you to make accurate marketing and increase your business sales if you understand your customers. That’s also the reason why more and more businesses emphasize customer loyalty programs. With the popularity of face recognition, you could choose the self-service kiosk with a face recognition function. It will make members register and login in a second, and quickly identify their membership to improve the customer shopping experience.
Last but not least, payment is the most significant channel in self-service checkout. The purpose of the self-service kiosk is to enhance customer shopping interaction and save queuing time through new payment methods. Under such conditions, it will be better to choose a self-service kiosk that supports a variety of payment methods.
As a world-leading smart terminal and solution provider with 22-year experience, Telpo has provided customized services for 5000+ customers, including foreign operator, government, banks, lottery institutions, catering, schools, etc, and gained greatly recognized and popularity.
When it comes to the self-service kiosk, we have customized a self-service kiosk for our strategic partner, Burger King, and helped it enhance the customer capacity and increase profits by three times. The cooperation not only helped Burger King improve its customer experience but also make Telpo accumulate enough customized experience on the self-service kiosks.
Nowadays, we can even provide a big screen (32-inch) and multi-function customized self-service kiosk on your actual demand. If you want to know more details, welcome to contact us.
Tag: self-service kiosk, customized self-service kiosk, big screen,32-inch kiosk, 27-inch kiosk, design
Brief Introduction: Founded in 1999, Telpo is a worldwide first-rate smart terminal and solution provider. It mainly provides EFT-POS, cash registers, biometric devices, facial recognition machines, self-service kiosks, and bus validators. Telpo has served more than 1000 customers abroad, including government, banks, Telecom operators, police stations, Retail shops, and offices. Telpo adheres to R&D and innovation, aiming to provide more intelligent hardware for global partners.