McDonald, Starbucks, Pizza Hut, KFC and other quick-service restaurants (QSRs) are now providing contactless delivery service across China in response to the coronavirus outbreak, Reuters reported.
Customers are encouraged to order remotely via the chain's mobile app and website for pickup orders. Orders will be sealed into the bags and placed in the designated pickup spot that agreed by both sides in advance, which reduces contact with couriers to a high degree. And those who enter the brick and mortar store must have their temperature taken at the door.
As the incubation period of NCP up to two weeks and human to the human, droplet, and contact could be routes of transmission, therefore, non-contact measures can reduce the risk of infection between customers and couriers.
Besides contactless delivery service, what else ways will also help the catering industry consolidate customer loyalty and move forward in the current situation?
Contactless Order ensures normal operation
Customers can freely complete the order and checkout process through the self-order kiosk. Avoid gathering at the counter for a long time due to waiting in line. Self-order machines also alleviate staff tension caused by disease prevention and control measures.
Burger King has adopted Telpo self-order machine TPS781 which is equipped with voice recognition reduces the human-machine contact and ensures the normal operation of the restaurant during special periods.
Contactless Payment brings an intimate service to the customer
Payment is an essential and essential part. Customers may worry that paying with cash and credit cards can inadvertently pass viruses. Contactless payment not only gives customers more peace of mind but also benefits to bring innovation and unique services to customers. Typical contactless payments are face payments and QR code payments. The Telpo cash register TPS680 can provide a good contactless checkout and contactless payment experience.
Viruses make us timid, but technological wisdom keeps business amidst difficulties. As a smart terminal and solution provider, Telpo will adhere to technological innovation and continue to provide products and services that meet the needs of smart business.
Tag: contactless delivery service, contactless order, restaurant, customer loyalty, contactless payment, contactless menu
Brief Introduction: Telpo is a professional smart payment partner who focuses on the ODM service 20 years. It mainly provides the EFT-POS, cash registers, biometric devices, face recognition machines, self-service kiosks, and bus validators. Telpo has served for more than 1000 customers abroad, including government, banks, Telecom operators, police stations, Retail shops, and offices. Telpo adheres to R&D and innovation, aiming to provide more intelligent hardware for global partners.