Can Handheld POS Terminals Completely Replace Electronic Cash Registers?

As technology develops, functions that handheld POS terminals possess are more and more. Some people even claim that there is no need for businesses to introduce electronic cash register and mobile POS terminals can satisfy all needs of businesses? Can handheld POS terminals completely replace electronic cash registers as they say? My answer is NO.

There is no doubt that mobile POS machines can replace cash registers partly. Today, many mobile POS machines in the market are able to meet most needs of businesses. They support multiple payment methods, providing all kinds of payment choices for customers. There is also a thermal printer built in mobile POS, meeting needs of printing receipts. In addition, mobile POS machines have some unique advantages that traditional cash registers don’t have. Mobility is the most outstanding advantage, handheld POS terminals can be brought everywhere.

However, electronic cash registers have some irreplaceable advantages.

More convenient for larger businesses. It’s rarely seen that staffs in supermarkets take handheld POS terminals to check out for customers. Instead, many supermarkets, stores and restaurants set up a fixed checkout counter. One reason is that it is too difficult for staffs to track every customer for providing services. When in peak hours, labors are shorted and it’s almost impossible for staffs to go to each table for checkout. Under such situations, traditional cash registers providing more convenience. It may takes some time for customers to wait in line, but it saves more time for staffs to provide more services, serving dishes and clearing the tables.

Another reason is that some customers may be more accustomed to checking out at the counter. Checking out at the counter can be more convenient for customers. They have more control and don’t have to wave their hands to call the waiters and then wait for them to come. If meeting peak hours, they have to wait longer. With a checkout counter with electronic cash registers, customers just need to go to the counter when they finish their dishes. After checkout, they can leave directly.

Larger screens provide a better interactive experience. Electronic cash registers are equipped with bigger screens. Bigger screens deliver more and clearer information. For the purpose of mobility, handheld POS terminals are always equipped with a smaller screen. Not being able to present all information at the same time need staffs to slide the screen up and down to check the information. This may cost more time of staffs and customers. In contrast, large screens of traditional cash registers can present information clearly and make it more convenient for staffs to look through and check.

Dual-screen design adds more interaction opportunities. Electronic cash registers are more and more advanced and pay more attention to user experience. Dual-screen design redefines checkout experience for both staffs and customers. Actually, checkout counter is always a good place for businesses to conduct publicity and promotion. On customer display, customers get access to more details of their orders, and they even can choose the products according their tastes. What’s more, advertisements and promotion information can be put on customer displays. Dual-screens make checkout not boring and become another channel for businesses to make promotions and advertise.

Telpo is dedicated to creating a colorful future. To redefine checkout experience, Telpo launched C1 Pro AI cash register. Telpo C1 Pro is a multi-functional AI cash register with dual-screen design, enabling hands-free ordering, membership recognition, automated language translation and an all-in-one checkout process. It must be a good assistant for retailers. Welcome to contact us for more details.

Tag: electronic cash register