How To Make Metro Card Top-up Efficient?

Taking subway has been a choice for many people to travel. However, it’s important for metro operators to consider how to make metro card top-up not become an annoyance to passengers.

Metro cards are convenient for office workers to travel every morning. They only need to swipe the cards when they enter and exit the metro station. However, passengers will be embarrassed if they forget to recharge their cards or are not able to find a place to recharge in the station.

There are mainly 4 ways for passengers to top up their metro cards.

Metro card top up through service centers

It is the most convenient and simplest way for passengers to top up. What passengers need to do is just find the manual service center in the metro station and pass the cards to staff. The staff will help passengers through all the steps using the top-up machines or systems. Cash payment is always accepted. However, it’s worth mentioning that not all metro stations have a service center providing metro card manual top-ups, and passengers who would like to top up may feel disappointed.

Metro card top-up through self service machines

There are metro card machines set in many metro stations, for providing more convenience for passengers who need to top up. It is another simple way for passengers to top up. Just through simple steps, the top-up process can be done quickly. What need to mention is that not all payments can be accepted. Some metro top-up machines only support swipe cards, QR-code，not supporting cash.

Metro card top-up through top-up points

Metro card top-up service is also provided in top-up points, which are usually convenience stores. Metro card top-up through top-up points is similar to that through service centers. What passengers need to do is find a top-up point and then wait for the balance to update on their metro cards.

Metro card top-up through automatic deduction

Some metro card operators support automatic recharge from passengers’ bound bank accounts. When passengers set an auto-top-up on bank accounts, they can recharge their metro cards online. After passengers set up an automatic deduction, if the balance is less than a certain amount, the system will automatically transfer the amount from their bank or credit card accounts to metro cards. Some areas allow charging through electronic wallets online.

How to improve the efficiency of metro card charging and payment?

Smart terminals may make metro card top-up easier and more convenient. Combining different scenarios, Telpo has its own card top-up machines and solutions for metro.

Mobile card machine for metro top-up and ticketing

Androido mobile POS, TPS320, is convenient to be introduced in metro service centers. Compared to desktop POS machines, mobile POS is less cost-effective and portable, and metro staff are able to carry it around and offer convenient service to passengers.

Features:

Built-in high-speed printer: 40mm width paper width, ordered items are clearly visible.

Easy to carry: With the elastic wrist strap, TPS320 can be held steadily preventing being dropped accidentally.

Varied payment options: QR codes, IC cards, mobile phone NFC cards, IC cards, etc.

The latest mobile POS M1 is only 17mm thick, making it more comfortable and light.

Fixed Card machine for Ticket Validation and Payment

Compact design, with touch screen metro card machine to provide service center with self-query and ticket replenishment. TPS530 is a public transport fare collector able to calculate travel expenses, deduct bus fares, and display the card charge and the remaining charge.

Future-oriented Metro Ticket Validator T20

Telpo T20 is a robust and powerful metro ticket validator that accepts all payments, making metro cards no longer a must.

Features:

Accept all kinds of payments: paper tickets, transit cards, contactless bank cards, QR codes, and even face recognition.

Leading protection level：IP65 waterproof and dust-proof，IK08 impact-proof, anti-static, strong temperature resistance.

Application: AFC system, bus ticketing, top up

Self service machine for Metro card top-up

Passengers are more willing to enquire and pay their own fares, especially during rush hours. Metro operators have also introduced compact self-ticket services to assist staff in customer service center. Passengers can check the balance of their cards through self-service machines and pay and charge them through electronic wallets or code scanning.

Tag: metro card machine, metro ticketing system, top-up machine, self service, metro card, subways card, recharge metro card, metro validator