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When The POS Machine Cannot Brush The Card, How To Fix It?

Sep. 20, 2017

Today, a customer asked me about how to fix when the POS machine cannot brush the card. If you encounter the same situation, how to fix it?


First, if the POS machine cannot brush the card suddenly, maybe the SIM card arrears. If the SIM card is normal but still cannot swipe the card, you can take the SIM card to re-adjust and then reboot.

In fact, what the more troublesome is the pos software problem. Not long ago, there was a piece of news. Several merchants also appeared the problem that POS machine cannot swipe cards and show the terminal illegally used. Therefore, they found the agents of the pos terminals. But the agents had been missing. They cannot get back the deposit eventually. 

Most of this situation: POS machine has been closed and cannot be used. The main reason is that the application of the machine information is too simple, or the procedures are not regular, or agents to provide false information.

Now the brand of POS machine is dazzling, The POS of Android devices is even more dazzling. However, agents apply for point of sale devices are not so strict as before. Instead, they will take the initiative to look for merchants to deal with the POS. So, we should stay awake in this time. 

It suggests that if we need the POS machines, as far as possible choose the high-quality and well-known agents. They have a clear quality assurance and after-sales service staff to follow up. Terminals encountered problems can be resolved quickly. 

Selling is not just the end, service is the beginning of sales.


As a manufacturer of POS machines for 10 years, Telpo will undergo strict quality control before shipment, such as drop testing, dust testing, and so on. We are committed to providing a one-year warranty. If the machine problems, our sales and product managers will promptly follow up and give a solution. Telpo's terminal has been sold to more than 100 countries and regions and has undertaken a number of international projects. Telpo's POS machine is worth your trust.

Tag: POS Machine,SIM card, pos software, Android devices, pos quality, Telpo, pos terminals, payment smart

Brief Introduction: Telpo is a professional smart payment partner who focuses on the ODM service 20 years. It mainly provides the point-of-sale (POS) terminals, biometric cash registers, face recognition machines, self-service kiosks and bus validators. Telpo has served for more than 1000 customers abroad, including operators, banks, biological algorithm companies,  technology companies, and governments. Telpo adheres to R&D and innovation, aiming to provide more intelligent hardware for global partners.

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