--- title: Customer Cases description: "Explore Telpo case studies across retail, payment, transit and identity: real deployments of POS terminals, kiosks and biometric devices in 100+ countries." url: https://www.telpo.com.cn/fr/ourcases markdown_url: https://www.telpo.com.cn/fr/ourcases.md type: page slug: ourcases author: admin published: 2025-03-12T07:06:49Z modified: 2026-09-28T07:59:18Z language: fr-FR word_count: 3030 tokens: 9652 --- # Customer Cases Telpo Customer Case Study Real-World Smart Terminal Deployments From retail and F&B to transit and government deployments, Telpo has helped businesses across 100+ countries streamline operations with reliable, customizable intelligent terminal solutions. Browse our case studies to see how our clients across industries and regions have achieved measurable results with Telpo. Contact Us Telpo Customer Case Study Real-World Smart Terminal Deployments From retail and F&B to transit and government deployments, Telpo has helped businesses across 100+ countries streamline operations with reliable, customizable intelligent terminal solutions. Browse our case studies to see how our clients across industries and regions have achieved measurable results with Telpo. Contact Us Featured Cases See How Telpo Makes a Difference for Businesses Worldwide Explore how leading enterprises trust Telpo POS hardware solutions to drive operational efficiency. Each featured case highlights the challenge, the solution deployed, and the results delivered — giving you a clear picture of what partnership with Telpo looks like in practice. Transport Vietnam Bus Telpo T10 Bus Validator: A Greener, Smarter Transit Experience Starts in Vietnam with One Tap​ Ho Chi Minh City needed a single cashless payment solution across every bus route — one that could reduce commuting costs, improve passenger convenience, and encourage more residents to choose public transport.   With Telpo T10 Ticket Validators deployed city-wide, passengers now board faster using Master card, QR, or mobile wallet payments. Transit operators gain unified fare data and simplified operations — supporting the city’s broader push toward greener, smarter urban mobility.   2000+ Deployed 45% Target User Growth 200 Improving Efficiency View More Find the Telpo Case Study Most Relevant to Your Industry and Region Telpo serves businesses across different industries and every major global region.  Payment Case Smart Retail Case Smart Transport Case Retail Store Checkout TPS900 is used for payment processing in retail stores in Nigeria Banking TPS900 used to improve banking efficienc Iris Payment TPS900 makes iris payments applied in retail stores SoftPOS Telpo M1 makes payment acceptance and tax control easier Face Payment Telpo face payment terminal customized for Alipay makes payment more efficient Alipay Desktop Facepay POS Terminal AEON Telpo kiosks make faster and more convenient transactions by reducing checkout wait time Burger King Telpo K20 streamlines ordering operations and reduces labor Meiyijia Telpo K13 provides a space- efficient checkout solution JD 7-Fresh Supermarket Telpo kiosks improve customer experience and optimize staff allocation Food Delivery Telpo M1 streamlines the food delivery process Ordering and checkout TPS683 improves operational efficiency in restaurants Visitor Registration TPS680 facilitates a seamless check-in and check-out process Bakery Checkout TPS680 streamlines operations and improves customer service in bakeries Metro AFC Machine Telpo T20 automates the fare collection process and improve efficiency Bus Fare Collection Telpo T20 streamlines the fare collection process and reduce boarding times Concert Ticket Validation Telpo T20 allows passengers to quickly and easily validate their NFC bracelets Ski Resort Telpo 120 helps reduce wait times for customers to enter Amusement Park Telpo T20 helps minimize revenue loss from fare evasion Railway Station TPS530 improves the overall efficiency of passenger flow Ferry Terminal Telpo T20 delivers a more efficient ticketing process for ferry terminals Payment Case Retail & Self-service Case Smart Transport Case Biometric Security Model: P8 with Printer Central Asia Hotel Chain Modernizes Guest Payment with Telpo P8 with Printer Enables hotels to accept multi-method payments and issue fiscal receipts on the spot — reducing front desk wait times and meeting local tax compliance requirements. Central Asia Hotel Model: M1 European Cosmetic Retailer Elevates In-Store Checkout with Telpo M1 Mobile POS Empowers floor staff to process contactless (SoftPOS-compatible) and mobile wallet payments—turning every interaction into a checkout without tying customers to a fixed counter. Europe Renowned Cosmetic Store Model: M8 DFB-Pokal Stadium Retail Goes Cashless with Telpo M8 Smart POS Terminal Enables hotels to accept multi-method payments and issue fiscal receipts on the spot — reducing front desk wait times and meeting local tax compliance requirements. Central Asia Hotel Model: TPS900 African Rural Bank Expands Cashless Payments with Telpo TPS900 EFTPOS Rural Africa needs cashless payments where banking reach is thin — the TPS900’s rugged, long-battery build keeps connectivity stable, while NFC acceptance and an easy-to-learn touchscreen make going digital simple. Africa Rural Area Model: ODM Alipay Tap! Pay Terminanl Change Customer Retail Payment Method with Telpo QR code payments are saturated and slow — shoppers must open an app and scan, while mature NFC tap-to-pay settles in seconds, shifting habits and boosting system usage. Asia Tap to Pay Model: ODM  Qualcomm and Telpo Unveil Biometric Palm Payment with P105 Terminal  Customized palm-verification payment terminal using Qualcomm Edge AI for millisecond local biometric processing — pay with a wave of the hand, no phone or card.   America Biometric Payment Model: C50 Walmart China Automates Bakery Checkout with Telpo C50 AI Self-Checkout Terminal Long bakery queues at peak hours are eliminated — items are auto-recognized and priced in seconds, so shoppers skip the weighing line and check out faster.   China AI Visual Recognition Walmart Model: K20 Burger King Mongolia Transforms QSR Ordering with Telpo K20 Self-Service Kiosk Reduces order queues and upsell friction by putting menu control directly in customers’ hands — with multi-language support and audio accessibility designed for diverse, high-traffic dining environments. Mongolia Restaurant Burger King Model: K10 Romanian Supermarket Deploys Telpo K10 for Self-Service Utility Payment Empowers floor staff to process contactless (SoftPOS-compatible) and mobile wallet payments—turning every interaction into a seamless checkout without tying customers to a fixed counter. Romania Supermarket for Utility Payment Model: C50 Norwegian Canteen Goes Contactless with Telpo C50 AI Self-Checkout Long lunch queues and slow manual pricing frustrate diners — AI auto-prices every tray in seconds, letting customers self-checkout without waiting in line.   Norway AI Plate Recognition Model: K10 Indonesian Hypermarket Boosts Checkout Efficiency with Telpo K10 Self-Service Long checkout queues frustrate shoppers and strain staff during peak hours — self-service kiosks let customers scan and pay independently, shortening waits and improving the shopping experience. Indonesia Hypermarket Self-Checkout Model: ODM Cainiao Co-Develops Smart Pickup Kiosk with Telpo to Cut Manual Parcel Handling Overcrowded parcel pickup points and long wait times are solved — customers self-serve pickup and tracking, reducing staff workload and improving last-mile satisfaction.   Asia Parcel Pickup Stations AEON Telpo kiosks make faster and more convenient transactions by reducing checkout wait time Burger King Telpo K20 streamlines ordering operations and reduces labor Meiyijia Telpo K13 provides a space- efficient checkout solution JD 7-Fresh Supermarket Telpo kiosks improve customer experience and optimize staff allocation Food Delivery Telpo M1 streamlines the food delivery process Visitor Registration TPS680 facilitates a seamless check-in and check-out process Model: T20, TPS530 Mexico City Upgrades Trolleybus Fare Collection with Telpo T20 Validator for Greener Transit Slow cash payments cause trolleybus boarding delays — passengers tap and go with contactless NFC, cutting wait times and advancing the city green mobility goals. Mexico City Bus Fare Collection Model: T20 European Theme Park Digitizes Mobile Ticketing and E-Ticket Validation with Telpo T20 Mobile ticketing and e-ticket validation speed up park entry — Telpo T20 reads barcode and NFC instantly with IP65 and IK08 ratings, staying reliable in exposed weather to keep lines moving. Europe Park Access Control Model: T10 Ethiopia Bus System Modernizes E-Ticketing with Telpo M1 and T10 Validators Cash-based bus ticketing is slow and hard to track — e-ticketing digitizes fares with contactless payments, eliminating cash handling and streamlining transit operations nationwide. Ethiopia Bus Fare Collection Model: T20 Armenia Metro Modernizes AFC Fare Collection with Telpo T20 Validator Manual metro ticketing causes queues and fare evasion — Telpo T20 validators upgrade AFC fare gates with open-loop digital payments, so passengers tap EMV cards or scan QR codes to pass through in seconds. Asia AFC Fare Gates Model: T20 India Events Adopt Telpo T20 for Contactless Access Control and Check-In High-volume events suffer from slow manual check-in and security gaps — contactless access control gets attendees through the door in seconds, improving security and visitor experience. India Event Access Control Model: T10 Middle East Bus Operator Deploys Telpo T10 for On-Board Fare Validation Supports card and QR-based fare payment for a faster, cashless passenger experience — while built-in barrier control and remote MDM management give operators centralized oversight across all station deployments. Middle East Bus Fare Validation European Ski Resort Telpo T20 helps reduce wait times for customers to enter. Bus Fare Collection Telpo T20 streamlines the fare collection process and reduce boarding times Concert Ticket Validation Telpo T20 allows passengers to quickly and easily validate their NFC bracelets Railway Station TPS530 improves the overall efficiency of passenger flow in West Africa. Ferry Terminal Telpo T20 delivers a more efficient ticketing process for ferry terminals Model: F10 Vietnam Airport Strengthens Border Security with Telpo F10 Face Recognition Device Accelerates passenger processing at border checkpoints with sub-second face recognition and liveness detection — enhancing security without creating bottlenecks at high-traffic entry points. Vietnam Airport Border Control Model: Biometric Tablet African Bank Advances Financial Inclusion with Telpo TPS450 Mobile Biometric Tablet Enables field agents to conduct KYC verification and account onboarding in remote areas — bringing fingerprint capture, smart card reading, and identity verification to customers beyond the reach of traditional branch infrastructure. Africa Bank KYC Model: F8 Sports Center Deploys Telpo Face Recognition for Rapid Event Access Control Large events cause long queues and security pressure at venue entrances — attendees scan their face or QR code to pass in seconds, while liveness detection blocks unauthorized entry and keeps crowds moving safely.   Asia sport Center Access Control Model: TPS980 Asian Office Building Enhances Access Control with Telpo TPS980 Face Recognition Terminal Traditional key, card, and password access is slow and vulnerable to unauthorized intrusion — employees scan their face to enter in 0.4 seconds with 99.5% accuracy, while liveness detection blocks spoofing and real-time access logs give property managers full control to prevent illegal entry. Asia Office Building Why Telpo Discover How Telpo Makes Cooperation Smooth and Steady Drawn from real Telpo customer programs and delivered in plain language: first what Telpo does, then what it means for your business. 01 Fast POC & Rapid Prototyping From idea to working prototype fast — first-to-pilot among competing vendors. 02 Strong Certification & Compliance Engineering Compliance built in from day one, cutting certification cycles by up to 40%. 03 Vertical Integration: Hardware + OS + Algorithm Full technology stack owned in-house — deeper customization, faster iteration. 04 Long-Term Strategic Partnerships Relationships that last years and scale from one product to many. 05 Cost Engineering & Supply Chain Resilience Lower total cost through design iteration, scale and resilient supply. 06 Industrial-Grade Quality & Reliability Validated for 24/7 demanding environments with a 100% resolution rate. 01 POC & PROTOTYPING Get to Market Faster: Fast Prototyping You Can Actually Test Telpo moves you from idea to working prototype quickly, so you can validate and launch before your competitors do. Milestone StageDomestic (typical)Overseas (estimated) Engineering drawings~10 business days2–3 weeks Functional samples~15 days3–6 weeks Standard evaluation units1–2 weeks3–4 weeks What it means for you Last-minute design changes do not wreck your schedule — drawings in about 10 days, samples in about 15 (domestic benchmark). Telpo is consistently first-to-pilot when competing against multiple vendors. How: in-house 3D printing validates the design before expensive tooling, cutting mold rework by up to 50%. Note: overseas projects typically need 30–50% additional lead time for requirement clarification, shipping, and customs. Local response speed depends on regional partner coverage. 02 CERTIFICATION & COMPLIANCE Certification Made Manageable: Don't Let Compliance Stall Your Launch Telpo holds a broad portfolio of its own certifications and builds compliance into products from day one — and works alongside your certification team rather than leaving you on your own. What it means for you Less certification legwork, faster time-to-market, and certifications that stay valid over the product's life without expensive retesting. How: Telpo's engineering team prepares certification-ready documents and test samples in parallel with R&D — cutting the overall certification cycle by up to 40% — and offers multi-year material freezes for regulated industries so your certification stays intact. Honest expectation: Telpo does not file local certifications on your behalf. Instead, Telpo works alongside your local team to help you obtain the certifications your market requires — with proven certification track records across EU fiscal, Latin American fintech, and emerging markets, backed by a mature and responsive support system. 03 VERTICAL INTEGRATION True Vertical Integration: Hardware + OS + Algorithm Under One Roof Telpo owns the full technology stack — not just assembly. That means deeper customization, faster iteration, and better cost control. What's under the roof Self-developed barcode algorithm: 99.9% accuracy at 0.1-second scan speed — even on wrinkled labels and multi-barcode scenes. Customized operating system: built for specific industry rules, not generic off-the-shelf firmware. In-house camera module: replaced an outsourced solution at 50% lower cost, with better quality control. Modular design: enables remote disassembly and easy maintenance; dual-OS compatibility (Windows & Android) simplifies production and solution switching — backed by a self-developed remote operations platform. What it means for you You get the customization you want without the usual "custom = slow and expensive" trade-off. One partner owns the whole stack, so issues get fixed fast and costs stay under control. 04 LONG-TERM PARTNERSHIPS A Partner That Stays — and Grows With You Telpo builds relationships that last years and expand from one product to many. Track record 100%+ annual repurchase rate from flagship accounts. 6+ year partnerships with cumulative shipments at the 100,000+ unit scale for top accounts. One industrial client grew from hundreds of units a year to large-scale production over six years of continuous cooperation. Selected as the only multi-category supplier for a global restaurant chain — chosen from 20+ competing vendors. A top logistics customer publicly rated Telpo as "the fastest in R&D and strongest in customization" of all vendors they work with. What it means for you You are not buying a box; you are onboarding a long-term engineering and supply partner with a proven track record of scaling with its customers. 05 COST ENGINEERING Cost Engineering That Doesn't Cut Corners Telpo lowers cost through design iteration and scale — and keeps your supply line stable when the market turns volatile. Proof points Across product generations: 50% weight reduction and 30% total cost optimization — while maintaining or improving performance. During global component price swings, Telpo's executive team personally engages to share the cost burden with strategic partners — with zero supply disruption to date. Strategic stockpiling of critical components based on joint demand forecasting — reducing lead-time risk. Modular architecture means easy field maintenance and lower total cost of ownership over the product's life. What it means for you You get a lower total cost — not just a lower sticker price — and a partner that absorbs shocks instead of passing them to you. 06 QUALITY & RELIABILITY Built for the Real World: Quality & Reliability You Can Count On Telpo products are validated for demanding environments — factory floors, high-traffic retail, running 24/7. Proof points Validated in harsh environments: tested in industrial manufacturing settings for special-application stability. Certified quality: validated through CNAS-accredited testing, with in-house production certifications and quality standards governing every manufacturing line. Field-proven over years: a product line has run stably for 4+ years in high-traffic retail with no performance degradation; built on repeated custom-hardware cooperation with partners such as Alipay and Meituan, plus continued reorders from overseas customers. Rapid-response service: across multi-year, 10,000+ unit deployments, Telpo resolves service issues for industry customers with a 100% issue-resolution rate, powered by proactive monitoring and rapid-response support. What it means for you Fewer field failures, less downtime, fewer support tickets, and more trust from your end customers. Testimonials Real Feedback from the Businesses We Serve Curated Reviews from Leaders Across Payment, Retail, and Transit. It’s inspiring to see Telpo leading the way in innovative payment solutions. SAAS Product Manager, F&B, Asia Your cutting-edge smart payment solutions are truly setting new standards for retail innovation. Excited to watch Telpo continue transforming the payment landscape. SAAS Product Manager, F&B, Asia It’s exciting to see such momentum in the digital banking arena, and I look forward to seeing the impact of your innovations in various regions. Your commitment to driving forward payment innovations is truly commendable. Director of Finance, Fintech, Africa Great to see Reverse QR taking shape with the T10! Thanks for always being there, Telpo. Let’s keep building together. Product Manager, Transport, Latin America We took photos right after we wrapped up the Telpo P8 POS device training session with the Telpo engineers. Some moments are too good to leave out. Electronics Hardware Engineer, banking, Africa Common Questions about Telpo Cases Straight answers to the questions our customers ask most — about certification, supply stability, and reliability. Can you handle our country's certification? Yes — with one honest clarification: Telpo does not directly file for local certifications on your behalf. Instead, Telpo works alongside your local team to help you obtain the certifications your market requires — with proven certification track records across EU fiscal regulations, Latin American fintech compliance, and emerging-market requirements. Telpo’s own team operates with mature, rigorous, and responsive systems, and Telpo maintains a comprehensive portfolio of certifications. Certification support runs in parallel with R&D to cut cycle time by up to 40%, and multi-year material freezes protect regulated industries. Can you commit to long-term supply? Yes. Telpo offers multi-year material freezes for regulated industries and strategic stockpiling for key accounts. Top customer relationships span 6+ years with 100%+ repurchase rates. During component shortages, Telpo’s executives personally engage to share the cost burden — with zero disruptions to date. How reliable are your products in demanding environments? Devices are validated in harsh industrial settings and through CNAS-accredited testing, with Telpo’s production certifications and quality standards enforced across manufacturing lines. A specific product line has run stably for 4+ years in high-traffic retail without performance degradation or lag — the same hardware Telpo has repeatedly customized for partners such as Alipay and Meituan, with overseas customers continuing to reorder. Multi-year deployments of 10,000+ units are backed by rapid-response support with a consistently high issue-resolution rate.