Telpo Case Study

Real-World Smart Terminal Deployments

From retail and F&B to transit and government deployments, Telpo has helped businesses across 100+ countries streamline operations with reliable, customizable intelligent terminal solutions.

Browse our case studies to see how our clients across industries and regions have achieved measurable results with Telpo.

Telpo Case Study

Real-World Smart Terminal Deployments

From retail and F&B to transit and government deployments, Telpo has helped businesses across 100+ countries
streamline operations with reliable, customizable intelligent terminal solutions.

Browse our case studies to see how our clients across industries and regions have achieved measurable results with Telpo.

Featured Cases

See How Telpo Makes a Difference for Businesses Worldwide

Explore how leading enterprises trust Telpo POS hardware solutions to drive operational efficiency. Each featured case highlights the challenge, the solution deployed, and the results delivered — giving you a clear picture of what partnership with Telpo looks like in practice.

Find the Telpo Case Study Most Relevant to Your Industry and Region

Telpo serves businesses across different industries and every major global region. 

Retail Store Checkout

TPS900 is used for payment processing in retail stores in Nigeria

Banking

TPS900 used to improve banking efficienc

Iris Payment

TPS900 makes iris payments applied in retail stores

SoftPOS

Telpo M1 makes payment acceptance and tax control easier

Face Payment

Telpo face payment terminal customized for Alipay makes payment more efficient

Alipay

Desktop Facepay POS Terminal

AEON

Telpo kiosks make faster and more convenient transactions by
reducing checkout wait time

Burger King

Telpo K20 streamlines ordering
operations and reduces labor

Meiyijia

Telpo K13 provides a space-
efficient checkout solution

JD 7-Fresh Supermarket

Telpo kiosks improve customer experience and optimize staff allocation

Food Delivery

Telpo M1 streamlines the food delivery process

Ordering and checkout

TPS683 improves operational efficiency in restaurants

Visitor Registration

TPS680 facilitates a seamless check-in and check-out process

Bakery Checkout

TPS680 streamlines operations and improves customer service in bakeries

Metro AFC Machine

Telpo T20 automates the fare collection process and improve efficiency

Bus Fare Collection

Telpo T20 streamlines the fare collection process and reduce boarding times

Concert Ticket Validation

Telpo T20 allows passengers to quickly and easily validate their NFC bracelets

Ski Resort

Telpo 120 helps reduce wait times for customers to enter

Amusement Park

Telpo T20 helps minimize revenue loss from fare evasion

Railway Station

TPS530 improves the overall efficiency of passenger flow

Ferry Terminal

Telpo T20 delivers a more efficient ticketing process for ferry terminals

Central Asia Hotel Chain Modernizes Guest Payment with Telpo P8 with Printer

Enables hotels to accept multi-method payments and issue fiscal receipts on the spot — reducing front desk wait times and meeting local tax compliance requirements.

Model: M1

European Cosmetic Retailer Elevates In-Store Checkout with Telpo M1 Mobile POS

Empowers floor staff to process contactless (SoftPOS-compatible) and mobile wallet payments—turning every interaction into a checkout without tying customers to a fixed counter.
softpos android terminal german cases

Model: M8

DFB-Pokal Stadium Retail Goes Cashless with Telpo M8 Smart POS Terminal

Enables hotels to accept multi-method payments and issue fiscal receipts on the spot — reducing front desk wait times and meeting local tax compliance requirements.
rural bank payment terminal pos

Model: TPS900

African Rural Bank Expands Cashless Payments with Telpo TPS900 EFTPOS

Rural Africa needs cashless payments where banking reach is thin — the TPS900’s rugged, long-battery build keeps connectivity stable, while NFC acceptance and an easy-to-learn touchscreen make going digital simple.
vending machine with tap and pay machine

Model: ODM

Alipay Tap! Pay Terminanl Change Customer Retail Payment Method with Telpo

QR code payments are saturated and slow — shoppers must open an app and scan, while mature NFC tap-to-pay settles in seconds, shifting habits and boosting system usage.

qualcomm biometric palmpay machine

Model: ODM 

Qualcomm and Telpo Unveil Biometric Palm Payment with P105 Terminal

 Customized palm-verification payment terminal using Qualcomm Edge AI for millisecond local biometric processing — pay with a wave of the hand, no phone or card.
 
walmart retail checkout ai machine

Model: C50

Walmart China Automates Bakery Checkout with Telpo C50 AI Self-Checkout Terminal

Long bakery queues at peak hours are eliminated — items are auto-recognized and priced in seconds, so shoppers skip the weighing line and check out faster.
 
burger king self service kiosk machine case

Model: K20

Burger King Mongolia Transforms QSR Ordering with Telpo K20 Self-Service Kiosk

Reduces order queues and upsell friction by putting menu control directly in customers’ hands — with multi-language support and audio accessibility designed for diverse, high-traffic dining environments.

Model: K10

Romanian Supermarket Deploys Telpo K10 for Self-Service Utility Payment

Empowers floor staff to process contactless (SoftPOS-compatible) and mobile wallet payments—turning every interaction into a seamless checkout without tying customers to a fixed counter.
norway ai checkout and identification machine case

Model: C50

Norwegian Canteen Goes Contactless with Telpo C50 AI Self-Checkout

Long lunch queues and slow manual pricing frustrate diners — AI auto-prices every tray in seconds, letting customers self-checkout without waiting in line.
 
hypermart kiosk self checkout

Model: K10

Indonesian Hypermarket Boosts Checkout Efficiency with Telpo K10 Self-Service

Long checkout queues frustrate shoppers and strain staff during peak hours — self-service kiosks let customers scan and pay independently, shortening waits and improving the shopping experience.
cainiao parcel kiosk

Model: ODM

Cainiao Co-Develops Smart Pickup Kiosk with Telpo to Cut Manual Parcel Handling

Overcrowded parcel pickup points and long wait times are solved — customers self-serve pickup and tracking, reducing staff workload and improving last-mile satisfaction.
 

AEON

Telpo kiosks make faster and more convenient transactions by
reducing checkout wait time

Burger King

Telpo K20 streamlines ordering
operations and reduces labor

Meiyijia

Telpo K13 provides a space-
efficient checkout solution

JD 7-Fresh Supermarket

Telpo kiosks improve customer experience and optimize staff allocation

Food Delivery

Telpo M1 streamlines the food delivery process

Visitor Registration

TPS680 facilitates a seamless check-in and check-out process

Mexico Bus validator

Model: T20, TPS530

Slow cash payments cause trolleybus boarding delays — passengers tap and go with contactless NFC, cutting wait times and advancing the city green mobility goals.

Model: T20

Mobile ticketing and e-ticket validation speed up park entry — Telpo T20 reads barcode and NFC instantly with IP65 and IK08 ratings, staying reliable in exposed weather to keep lines moving.

Ethiopia Bus System E-Ticketing

Model: T10

Cash-based bus ticketing is slow and hard to track — e-ticketing digitizes fares with contactless payments, eliminating cash handling and streamlining transit operations nationwide.

METRO

Model: T20

Armenia Metro Modernizes AFC Fare Collection with Telpo T20 Validator

Manual metro ticketing causes queues and fare evasion — Telpo T20 validators upgrade AFC fare gates with open-loop digital payments, so passengers tap EMV cards or scan QR codes to pass through in seconds.

India Events Adopt Telpo T20 for Contactless Access Control and Check-In

Model: T20

High-volume events suffer from slow manual check-in and security gaps — contactless access control gets attendees through the door in seconds, improving security and visitor experience.

t10 german bus card reader

Model: T10

Middle East Bus Operator Deploys Telpo T10 for On-Board Fare Validation

Supports card and QR-based fare payment for a faster, cashless passenger experience — while built-in barrier control and remote MDM management give operators centralized oversight across all station deployments.

European Ski Resort

Telpo T20 helps reduce wait times for customers to enter.

Bus Fare Collection

Telpo T20 streamlines the fare collection process and reduce boarding times

Concert Ticket Validation

Telpo T20 allows passengers to quickly and easily validate their NFC bracelets

Railway Station

TPS530 improves the overall efficiency of passenger flow in West Africa.

Ferry Terminal

Telpo T20 delivers a more efficient ticketing process for ferry terminals

Model: F10

Vietnam Airport Strengthens Border Security with Telpo F10 Face Recognition Device

Accelerates passenger processing at border checkpoints with sub-second face recognition and liveness detection — enhancing security without creating bottlenecks at high-traffic entry points.
bank KYC MACHINE

Model: Biometric Tablet

African Bank Advances Financial Inclusion with Telpo TPS450 Mobile Biometric Tablet

Enables field agents to conduct KYC verification and account onboarding in remote areas — bringing fingerprint capture, smart card reading, and identity verification to customers beyond the reach of traditional branch infrastructure.
stadium face access control

Model: F8

Sports Center Deploys Telpo Face Recognition for Rapid Event Access Control

Large events cause long queues and security pressure at venue entrances — attendees scan their face or QR code to pass in seconds, while liveness detection blocks unauthorized entry and keeps crowds moving safely.
 
offical access control security equipment

Model: TPS980

Asian Office Building Enhances Access Control with Telpo TPS980 Face Recognition Terminal

Traditional key, card, and password access is slow and vulnerable to unauthorized intrusion — employees scan their face to enter in 0.4 seconds with 99.5% accuracy, while liveness detection blocks spoofing and real-time access logs give property managers full control to prevent illegal entry.
Why Telpo

Discover How Telpo Makes Cooperation Smooth and Steady

Drawn from real Telpo customer programs and delivered in plain language: first what Telpo does, then what it means for your business.

01
Fast POC & Rapid Prototyping

From idea to working prototype fast — first-to-pilot among competing vendors.

02
Strong Certification & Compliance Engineering

Compliance built in from day one, cutting certification cycles by up to 40%.

03
Vertical Integration: Hardware + OS + Algorithm

Full technology stack owned in-house — deeper customization, faster iteration.

04
Long-Term Strategic Partnerships

Relationships that last years and scale from one product to many.

05
Cost Engineering & Supply Chain Resilience

Lower total cost through design iteration, scale and resilient supply.

06
Industrial-Grade Quality & Reliability

Validated for 24/7 demanding environments with a 100% resolution rate.

01 POC & PROTOTYPING

Get to Market Faster: Fast Prototyping You Can Actually Test

Telpo moves you from idea to working prototype quickly, so you can validate and launch before your competitors do.

Milestone
StageDomestic (typical)Overseas (estimated)
Engineering drawings~10 business days2–3 weeks
Functional samples~15 days3–6 weeks
Standard evaluation units1–2 weeks3–4 weeks
What it means for you

Last-minute design changes do not wreck your schedule — drawings in about 10 days, samples in about 15 (domestic benchmark). Telpo is consistently first-to-pilot when competing against multiple vendors.

How: in-house 3D printing validates the design before expensive tooling, cutting mold rework by up to 50%.
Note: overseas projects typically need 30–50% additional lead time for requirement clarification, shipping, and customs. Local response speed depends on regional partner coverage.
02 CERTIFICATION & COMPLIANCE

Certification Made Manageable: Don't Let Compliance Stall Your Launch

Telpo holds a broad portfolio of its own certifications and builds compliance into products from day one — and works alongside your certification team rather than leaving you on your own.

What it means for you

Less certification legwork, faster time-to-market, and certifications that stay valid over the product's life without expensive retesting.

How: Telpo's engineering team prepares certification-ready documents and test samples in parallel with R&D — cutting the overall certification cycle by up to 40% — and offers multi-year material freezes for regulated industries so your certification stays intact.
Honest expectation: Telpo does not file local certifications on your behalf. Instead, Telpo works alongside your local team to help you obtain the certifications your market requires — with proven certification track records across EU fiscal, Latin American fintech, and emerging markets, backed by a mature and responsive support system.
03 VERTICAL INTEGRATION

True Vertical Integration: Hardware + OS + Algorithm Under One Roof

Telpo owns the full technology stack — not just assembly. That means deeper customization, faster iteration, and better cost control.

What's under the roof
  • Self-developed barcode algorithm: 99.9% accuracy at 0.1-second scan speed — even on wrinkled labels and multi-barcode scenes.
  • Customized operating system: built for specific industry rules, not generic off-the-shelf firmware.
  • In-house camera module: replaced an outsourced solution at 50% lower cost, with better quality control.
  • Modular design: enables remote disassembly and easy maintenance; dual-OS compatibility (Windows & Android) simplifies production and solution switching — backed by a self-developed remote operations platform.
What it means for you

You get the customization you want without the usual "custom = slow and expensive" trade-off. One partner owns the whole stack, so issues get fixed fast and costs stay under control.

04 LONG-TERM PARTNERSHIPS

A Partner That Stays — and Grows With You

Telpo builds relationships that last years and expand from one product to many.

Track record
  • 100%+ annual repurchase rate from flagship accounts.
  • 6+ year partnerships with cumulative shipments at the 100,000+ unit scale for top accounts.
  • One industrial client grew from hundreds of units a year to large-scale production over six years of continuous cooperation.
  • Selected as the only multi-category supplier for a global restaurant chain — chosen from 20+ competing vendors.
  • A top logistics customer publicly rated Telpo as "the fastest in R&D and strongest in customization" of all vendors they work with.
What it means for you

You are not buying a box; you are onboarding a long-term engineering and supply partner with a proven track record of scaling with its customers.

05 COST ENGINEERING

Cost Engineering That Doesn't Cut Corners

Telpo lowers cost through design iteration and scale — and keeps your supply line stable when the market turns volatile.

Proof points
  • Across product generations: 50% weight reduction and 30% total cost optimization — while maintaining or improving performance.
  • During global component price swings, Telpo's executive team personally engages to share the cost burden with strategic partners — with zero supply disruption to date.
  • Strategic stockpiling of critical components based on joint demand forecasting — reducing lead-time risk.
  • Modular architecture means easy field maintenance and lower total cost of ownership over the product's life.
What it means for you

You get a lower total cost — not just a lower sticker price — and a partner that absorbs shocks instead of passing them to you.

06 QUALITY & RELIABILITY

Built for the Real World: Quality & Reliability You Can Count On

Telpo products are validated for demanding environments — factory floors, high-traffic retail, running 24/7.

Proof points
  • Validated in harsh environments: tested in industrial manufacturing settings for special-application stability.
  • Certified quality: validated through CNAS-accredited testing, with in-house production certifications and quality standards governing every manufacturing line.
  • Field-proven over years: a product line has run stably for 4+ years in high-traffic retail with no performance degradation; built on repeated custom-hardware cooperation with partners such as Alipay and Meituan, plus continued reorders from overseas customers.
  • Rapid-response service: across multi-year, 10,000+ unit deployments, Telpo resolves service issues for industry customers with a 100% issue-resolution rate, powered by proactive monitoring and rapid-response support.
What it means for you

Fewer field failures, less downtime, fewer support tickets, and more trust from your end customers.

Testimonials

Real Feedback from the Businesses We Serve

Curated Reviews from Leaders Across Payment, Retail, and Transit.

Telpo P8 POS training with clients
TELPO P8 TRAINING
"

"It's inspiring to see Telpo leading the way in innovative payment solutions."

S
SAAS Product Manager
F&B · Asia

"Your cutting-edge smart payment solutions are truly setting new standards for retail innovation. Excited to watch Telpo continue transforming the payment landscape."

C
CEO
Retail Chain · North America

"It's exciting to see such momentum in the digital banking arena, and I look forward to seeing the impact of your innovations in various regions. Your commitment to driving forward payment innovations is truly commendable."

D
Director of Finance
Fintech · Africa

"Great to see Reverse QR taking shape with the T10! Thanks for always being there, Telpo. Let's keep building together."

P
Product Manager
Transport · Latin America

"Thanks, Telpo! It's a pleasure to work with partners who truly get what it means to keep things simple with tech that actually works. Here's to more ahead!"

V
VP of Business Development
Transport · Latin America

"We took photos right after we wrapped up the Telpo P8 POS device training session with the Telpo engineers. Some moments are too good to leave out."

E
Electronics Hardware Engineer
Banking · Africa

Testimonials

Real Feedback from the Businesses We Serve

Curated Reviews from Leaders Across Payment, Retail, and Transit.

Common Questions about Telpo Cases

Straight answers to the questions our customers ask most — about certification, supply stability, and reliability.

Can you handle our country's certification?
Yes — with one honest clarification: Telpo does not directly file for local certifications on your behalf. Instead, Telpo works alongside your local team to help you obtain the certifications your market requires — with proven certification track records across EU fiscal regulations, Latin American fintech compliance, and emerging-market requirements. Telpo’s own team operates with mature, rigorous, and responsive systems, and Telpo maintains a comprehensive portfolio of certifications. Certification support runs in parallel with R&D to cut cycle time by up to 40%, and multi-year material freezes protect regulated industries.
Can you commit to long-term supply?
Yes. Telpo offers multi-year material freezes for regulated industries and strategic stockpiling for key accounts. Top customer relationships span 6+ years with 100%+ repurchase rates. During component shortages, Telpo’s executives personally engage to share the cost burden — with zero disruptions to date.
How reliable are your products in demanding environments?
Devices are validated in harsh industrial settings and through CNAS-accredited testing, with Telpo’s production certifications and quality standards enforced across manufacturing lines. A specific product line has run stably for 4+ years in high-traffic retail without performance degradation or lag — the same hardware Telpo has repeatedly customized for partners such as Alipay and Meituan, with overseas customers continuing to reorder. Multi-year deployments of 10,000+ units are backed by rapid-response support with a consistently high issue-resolution rate.
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