Self-service kiosks have been applied more and more widely. In terms of healthcare, self-service terminals have long been used in hospitals to help patients register themselves, fill out forms, and thus speed up the medical process. In recent years, self-service kiosks are growing to be used in pharmacies, providing quicker service for customers.
What is a pharmacy kiosk?
Pharmacy kiosks use the principle of vending kiosks to sell medicines and patients can immediately pick up a prescription medication at a kiosk. The pharmacy kiosk is also called a self-serve medical kiosk, drug kiosk, etc. It is best for college clinics, specialty clinics and pharmacies to introduce pharmacy kiosks, providing quicker service and more convenience.
Pharmacy kiosks streamline the tasks line of the customers, by simplifying the process of check-in, medicine pick-up, shopping, checkout, etc. First of all, the customer uses a bar-code on his mobile device to identify himself. Then he should enter a PIN to retrieve his order. Third, the medication is picked and labeled and the pharmacist views the order remotely. Once verified, the pharmacistauthorizes the order for release and the patient can get his medicine.
What benefits does a pharmacy kiosk bring?
- Expand your pharmacy’s customer base and extend service hours.
Most pharmacies can’t provide 24-hour service, which may keep some patients from getting timely help, and make the pharmacies miss their customers. With pharmacy POS kiosks introduced, even unmanned, the pharmacy can be available all day long. It saves labor costs for the pharmacies and provides timely services for patients.
- 2. Reduce waiting time and improve patient experience.
It may be an annoying thing for patients to wait for a long time to pick up their drugs. Patients who suffer minor ailments can obtain non-prescription drugs on their own through the pharmacy kiosk. They don’t have to listen to pharmacists sell expensive non-prescription drugs, or keep waiting motionless when the pharmacist is serving others. Patients’ need scan be satisfied immediately and their purchase experiences are enhanced.
- 3. Provide support for pharmacists and reduce operating costs.
Some pharmacies are struggling with understaffing, and pharmacy kiosks can help solve this problem. Pharmacy kiosks can serve part of patients without the help of pharmacists, which alleviates the pressure on them. Self-service kiosks save more time for pharmacists to complete other more important tasks, such as prescribing and dispensing. Therefore, there is no need for pharmacies to hire additional staff, reducing operating costs.
- 4. Improve patient medication adherence and protect privacy.
Some patients may give up on a medication without their doctors’ advice, for long waiting lines and long distance. Pharmacy kiosks simplify the process of picking up medicines and eliminate troubles for them, and thus they will be more pleased to insist on medicine taking. Besides, pharmacy kiosks can help protect patients’ privacy for they don’t have to talk about their conditions in public.
Self-service kiosks are not just for pharmacies, they are also used in restaurants, supermarkets, retail stores, etc. According to one study, over 65% of consumers preferred using self-service over interacting with an associate. To create a colorful future and meet the needs of business operators and customers, Telpo has been launching a variety of high-quality products.
Telpo Features Self-service Kiosk for Pharmacy
- Self-service Checkout Kiosk K8M
Telpo K8M is a self-service checkout kiosk that can be widely applied in many industries, including retail, catering, beauty and cosmetics, health care, etc. Customer experience is transformed by distinguished self-service ordering, self-service printing, and self-service payment experience.
Features:
- Clear, sensitive, and durable screen. Equipped with the industrial-grade full HD and ten-point touch capacitive screen, excellent visual and tactile experiences are delivered.
- Built-in 80mm thermal printer with autocutter. The speed of the printer can be up to170mm/s. Multilingual and clear printing is also supported.
- External POS machine. Various payment choices are provided and transactions become digitalized.
- Face recognition. Single-lens, dual-lens or 3D structured light cameras are optional. Accurate facial identification and easy membership management are ensured by wide enough range of views.
2. Mini Kiosk Telpo K10
Telpo K10 is a self-service kiosk of small size, which takes up little space and makes digital self-service applied in even a small shop. Telpo K10 is most suitable for use in small retail stores with lots of goods, for its mini size helps enhance frictionless intuitive engagement of customers.
Features:
- Lightweight and small size. Telpo K10 weights only 5.5kg and even one person can pick it up easily. It is half less than a traditional self-service kiosk and takes up less space.
- Multiple functions. Compact design makes Telpo K10 provide full functions though it’s of small size, delivering smooth and efficient self-service ordering, self-service scanning, self-service checkout and self-service printing experience.
- 3D face recognition camera. Every face can be recognized by precise positioning and features-capturing. Quick and accurate face recognition payment is also supported.
- Self-service payment. Built-in fully certified payment module accepts any current mainstream payment methods.
Founded in 1999, Telpo is a world-leading smart security terminal and solution provider. In virtue of over 20 years projects experience and strong market recognition, Telpoproducts have served more than 120+ countries and established strategic cooperation with telecom operators, governments, banks, Internet companies, and other world-renowned companies. Welcome to contact us for more details.
