Case Share | Self-Service Kiosk Solution for KidsWant: Transforming Kids Store Checkout Systems

• Enterprise: KidsWant
• Industry: Maternity and Bady Store
• Scale: 1200+ stores across 200+ cities
• Telpo Devices Used: Telpo K8 Self-Service Kiosk
• Applications: Self-Service Checkout, Membership Management, Customer Engagement

KidsWant Company Overview: Leading Data-Driven Retailer Serving Mothers and Babies

KidsWant Children’s Products Co., Ltd., founded in 2009 and headquartered in Nanjing, is a leading data-driven retailer specializing in maternity and kids store products. Serving families with children aged 0–14, KidsWant delivers a seamless, one-stop experience through integrated product offerings, parenting services, and community engagement. By pioneering a member-centric “single-customer economy” model, KidsWant redefines retail with innovative kids store solutions across its large-format stores.
   

Challenges in KidsWant Store

1. Inefficient Customer Acquisition: Traditional methods in kids stores yield low conversion rates and high costs. Complex membership registration processes create friction, leading to high dropout rates and limited engagement in private domains.
2. Payment Fragmentation: Diverse payment preferences, including bank cards, mobile wallets, NFC, and QR codes, challenge system compatibility and settlement efficiency in kids store checkout systems. Manual processes during peak hours cause long queues, errors, and customer dissatisfaction.
3. Data Security and Personalization Gaps: Outdated systems lack robust data security, eroding trust among parents. Limited behavioral insights hinder personalized marketing, resulting in generic campaigns and poor retention in Childrens stores.

   

Why Kids Stores Need Self-Service Kiosks

Kids Stores, like KidsWant, cater to busy parents who value convenience and speed. Self-service kiosks address these needs by:

• Enhancing Convenience: Self-service checkout allows parents to complete purchases quickly, even during busy shopping trips with children.
• Engaging Young Customers: Interactive kiosk machines with intuitive touchscreens appeal to tech-savvy families, creating a fun and engaging shopping experience.
• Reducing Staff Workload: Automating checkout processes frees staff to assist with product inquiries or parenting services, improving overall store efficiency.
• Building Trust Through Security: Secure data processing and facial recognition ensure safe transactions, reassuring parents in stores.

Telpo K8: A Smart Retail Solution for Self-Service Checkout

The Telpo K8 self-service kiosk revolutionizes kids stores operations with advanced technology tailored for retail digitalization.

Key Kiosk Machine Features

• Facial Recognition Terminal: Equipped with a 3D structured light HD camera, the Telpo K8 enables secure facial recognition for identity verification, seamless member registration, and face-based payments, streamlining onboarding in kids stores.
• Multi-Channel Payment Support: Featuring a 21.5-inch high-resolution capacitive touchscreen, the kiosk supports NFC, QR code, and other payment methods, delivering a comprehensive point-of-sale solution for the badies and kids store checkout systems.
• Android OS System: Powered by a Hexa-core industrial-grade motherboard and Android 9.0, the Telpo K8 ensures high stability and responsiveness for seamless self-service checkout.
• Flexible Installation: With wall-mounted, desktop, or freestanding options, the kiosk machine adapts to diverse kids store layouts.
• Data-Driven Insights: Real-time analytics and membership management provide actionable insights for customer segmentation and personalized marketing, boosting retention.
• Robust Security: Industrial-grade chipsets ensure secure data processing, fostering trust in kids store environments.
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  Telpo K8

Benefits of Telpo K8 for Kids Stores

• Streamlined Checkout Systems: Self-service checkout reduces queues and errors, enhancing efficiency during peak hours.
• Enhanced Customer Experience: Intuitive kiosk machines improve satisfaction for busy parents and tech-savvy families.
• Personalized Engagement: Behavioral insights enable targeted promotions, driving loyalty and repurchase rates in kids stores.
• Increased Operational Efficiency: Automated processes allow staff to focus on high-value tasks, optimizing store performance.

Why Choose Telpo for Customized Kiosk Machines in Kids Store Chains?

Telpo stands out as the ideal partner for kids store chains like KidsWant due to its expertise in delivering tailored smart retail solutions:

• Customized Kiosk Design: Telpo offers flexible customization of the K8 kiosk, from hardware configurations to software features and branding, ensuring alignment with KidsWant’s unique kids store identity.
• Scalability for Chains: With support for 1200+ stores, Telpo’s kiosk machines integrate seamlessly across large retail networks, maintaining consistency in checkout systems and customer experiences.
• Kid-Friendly Interfaces: The K8’s intuitive touchscreen and facial recognition terminal are designed for ease of use, catering to parents and children in busy kids store environments.
• Reliable Performance: Built with industrial-grade components and Android OS system, Telpo kiosks ensure durability and uptime, critical for high-traffic kids stores.
• Comprehensive Support: Telpo provides end-to-end support, from deployment to maintenance, ensuring kids store chains achieve long-term success with self-service kiosks.

Future of Kids Store Digitalization

As digitalization transforms retail, smart retail solutions like the Telpo K8 self-service kiosk will define the future of kids stores. By integrating self-service checkout, facial recognition terminals, and point-of-sale solutions, retailers can deliver seamless operations, personalized engagement, and robust data security. In the intelligent commerce era, self-service kiosks are essential for kids stores to drive efficiency, enhance customer experiences, and achieve sustainable growth.