Combine Cash Register With KDS, Get More Than Expect

Efficiency, quality and customer satisfaction are keys to a restaurant’s success. Try combining the cash register with kitchen display system, you will be surprised to find that 1+1>2.

Kitchen is the busiest place of a restaurant. Have you ever seen these scenes? The staff front of house is shouting back at the kitchen, table 13 ordered a hamburger with ketchup, an apple pie and an orange juice. The serving window is covered with notes writing names of a variety of dishes. Don’t you think preparing for dishes become a big challenge for staffs in the kitchen? They have to be busy preparing for the dishes while remembering which table order what dishes.

Luckily, this problem has been solved. By combining the cash register and KDS, restaurants get more than a cash register and a kitchen display, but a better-organized restaurant, improved efficiency and more satisfied customers.

Efficient communication. By applying traditional ordering model, front desk staffs convey the orders placed by customers to the kitchen. The communication link is long and more mistakes may occur. Front desk staffs or waiters may misunderstand the requirements of customers and staffs in the kitchen may misunderstand orders conveyed by front desk staffs.

By combining cash register and KDS, orders placed by customers can be directly conveyed to the back kitchen. Without the middlemen, communication is more efficient. With a dual-screen smart cash register, customers can choose their requirements freely. At the same time, kitchen display presents the orders in right sequence, and therefore kitchen staffs are able to get a clear understanding.

Efficient receiving orders. With a kitchen display, they know what dishes they are going to prepare only by glancing at the screen. They don’t have to remember what front desk staffs said or recognize the scrawls on the notes. Time saved can be spent in preparing for the dishes, and thus the speed of serving dishes improves.

Efficient organization. KDS avoids frequent movement of multiple employees. There is no need for waiters to convey the orders by shouting or writing notes. Staffs can perform their duties in relatively stable positions. Less mess is caused and management is more efficient.

Satisfaction. Missing or mistaken ordering is likely to happen in restaurants. However, kitchen display POS helps avoid this kind of situation. Less missing and mistaken orders improve customer satisfaction, ensuring not ignoring any customer needs. Customer needs can be conveyed accurately and clearly.

At the same time, orders presented on the kitchen display are in a right sequence. Some customers may complain, why that guy was served before me when I ordered before him. KDS avoids this kind of situation. Dishes preparing and serving is more efficient and waiting time of customers is shortened. Meanwhile, customers enjoy fresher and hotter dishes.

Environmental friendly. Ordering by notes not only causes mistakes easily, but also wastes more resources. By combining the cash register with KDS, handwritten paper notes and printed tickets are no longer needed. Paper-free ordering not only makes restaurant environment better and tidier, but also is friendlier to environment.

About TPS680

TPS680 is a dual-screen smart cash register launched by Telpo, delivering distinguished ordering and checkout experience.

Dual-screen design. TPS680 is equipped with two high-definition LCDs and customers can clearly look through billing details.

Android 11 OS. Powerful operational system ensures TPS680 work smoothly for a long time and most POS applications can run on it.

Multiple payments. Card payment, QR code payment and face recognition are supported by TPS680, providing various payment choices for customers.

Value-added services. Telpo MDM and Telpo Store provide value-added business services and open SDKs.

Telpo is a world-leading smart terminal and solution provider. With 20 years of experience, Telpo products have served more than 120+ countries and set up India office, Hong Kong, Nigeria and Sri Lanka branches, covering smart payment, smart retail, smart security, smart transportation and V-loT field. Welcome to contact us for more details.

Tag: kitchen display, cash register