Self-checkout RegistersHelps Japan Convenience Store Solve Labor Shortage

Self Checkout kiosk

It is well known that Japan is a countrywith an extremely aging problem, which drives convenience stores to introduce Self-checkout Registers to solve laborshortages and provide more intimate services in Japan.

It was reportedthat 7-Eleven, FamilyMart, Lawson, and other convenience stores plans to deploy Self-checkout Register at theirstores across the country by 2025. Customers can self-select items, makepurchases by scanning them with barcode readers inside the Self-checkout Register, and then complete transactions by themself.The whole process can be done without a cashier.

Why do thosefamous Japanese convenience stores all favor Self-checkout Registers? How can Self-checkout Registers help convenience stores solve labor shortages?To figure out those problems, we can start from the benefit of the Self-checkout Register. Take Telpo Self-checkout Register K10 as areference.

First, the Self-checkout Register is good to solve labor shortage as it cansupport 24hour working and alleviate the workload of staff. Integrating the 3Dstructure camera, barcode scanner, NFC module, and inbuilt printer, the Self-checkout Register allows thecustomer to make self-service checkout in a contactless and automated way.

That means customers can self-scan theproduct commodity code, choose the payment method (QR code payment, NFC cardpayment, or face payment) after confirming the order, and print the receiptonce the transaction is done. For the elderly and children who might have noidea how to use it, the standby staff can help them, which will enhancecustomer loyalty and improve convenience store image.

Second, the Self-checkout Register is conducive to elevating the conveniencestore style and customer experience. The convenience stores generally come withsmaller checkout counters, thus it requires a register with mini size butpowerful functions. Telpo K10 with a 15.6-inch display, 5.5kg easy-to-moveweight, and flexible installation methods (check-out desk, desk-stand,wall-mounting) is a good choice. It is convenient for customer use and makesconvenience store looks more tidy and beautiful.

Last but not least, the eye-catching Self-checkout Registers benefit revenueto improve and marketing optimization. It allows staff free from repetitive settlementwork and makes them able to spend more time on making cooked food whichaccounts for 50% of convenience store sales. Besides, the convenience store candisplay promotional activity, product information, and advertising withoutadding extra input and cost on the screen of the Self-checkout Register.

Moreover, convenience stores can accuratelygrasp customers’ consumption preferences and utilize customer consumption datato make scientific and reasonable commodity forecasts and inventory management.

To sum up, the Self-checkout Registers not only reduce the workload of staff at conveniencestores, elevate convenience store service, satisfy customers’ demand towardscontactless payment, but also improve convenience store revenue and marketing.

Tag: Japan, convenience store, Self-checkout Register